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Do you see kids?
Do I need an appointment?
Do you take Medicare?
If you decide to just drop in, we’ll either see you right away, or, if there’s a wait, we’ll offer to make you an appointment--even if it’s just 30 minutes later. That way, you don’t have to sit and wait at STATMed. Then, when you come back at your appointment time, we’ll see you on time!
The first time you come to STATMed you will be asked to complete a short information sheet that tells us about any past medical problems, the medicines you’re taking, any medical allergies, and your medical family history. Please be as complete as you can! We don’t want to miss anything! There are 2 other papers for you to review that explain or privacy policy and one that asks you to agree to binding arbitration (click HERE to learn more about Binding Arbitration).
Once you’ve completed the forms, our secretary puts the necessary information into the computer and then our medical assistant calls you back and takes your vital signs - temperature, blood pressure, oxygen level, pulse, respiratory rate, body weight and height. You can also ask to have your body fat percentage checked.
After your vital signs are completed, then you are taken to the exam room and the doctor comes to see you. We try very hard to be on time and not keep you waiting. If there are other patients ahead of you, we’ll tell you and give you our best estimate as to how long you might have to wait. If the wait feels to long, just tell us! We’ll make an appointment for you at a time we are sure we can see you without a wait.
The doctor reviews your past medical history, and then completes your exam. The doctor might need some other tests before the diagnosis can be made, and if there is an additional charge for the test, you’ll be told up front. Once the evaluation is done, the doctor will write your prescriptions and TYPE out the instructions--so you don’t have to worry about forgetting anything or not being able to read the handwriting! Don’t forget to ask for a work release if you need it!
After everything is finished, you will go back to the front desk and pay for the visit. We take cash, credit and debit cards. We can’t take personal checks. Also, as of Janaury 1, 2010 we accept Blue Cross Blue Shield (but not Salud). You will be given a receipt with all the information you need to file for reimbursement with your insurance company if you have one.
Click the links on the right side of this page to download the forms you need for your first visit so you can fill them out before you come and save some time.
Tetanus shot, Hepatitis B immunization or PPD
If all you want is one of these, just come in and ask for it! After you complete the paperwork, the medical assistant prepares the medicine and then has the doctor approve it. After the approval, she gives you the injection and you’re on your way! It only takes about 10 minutes!
X-Rays
You can just ask for an x-ray and not have to pay for an office visit first! You will complete the paperwork, but we won’t take your vital signs. The doctor does a brief exam of the area you want to have x-rayed and then the technician takes the film. Afterwards, the doctor brings the films into your room and you actually get to see the films, have them explained and ask questions! There is no charge for the doctor’s review (it’s included in the price of the x-ray) but if you need more time to discuss your injury or problem or the x-ray, you will have to pay for an office visit. We’ll ask you if you need copies of the x-rays and we make them while you wait (for a $10 charge). If the x-ray shows that you need additional treatment, like a splint for a fracture, then you will need to pay for an office visit and the treatment, but we’ll tell you what costs you can expect before we proceed.
Lab Tests
Just like with x-rays, you don’t need to have an office visit to ask for a lab test that we do. After you complete the paperwork, tell us what test you want and the medical assistant will do it and give you the results. This is particularly helpful if all you want to do is check to see if you have Strep! It only costs $15 and takes about 10 minutes--a lot less than any other Urgent Care. If the lab test you asked for doesn’t explain your problem, you can always ask for an office visit to discuss it with the doctor.
New Patients
At STATMed you can either walk-in or make an appointment. It is always best to make an appointment so you won’t have to wait. We can make an appointment for you on the same day you want to be seen--think of it as “Urgent Care by appointment”. It is particularly important to make an appointment if you have a complicated problem or need a physical exam since these appointments take longer. We have a policy to always see our patients with appointments on time--even if other people have walked in.